I called Great Movers and they were kind enough to accommodate a crew for me in the morning. Plus being a woman I cant not lift furniture myself. I had to move out within 2 days which is not so easy for moving companies to accommodate. Since then till now, I get instant response, good service and always courteous and punctual movers. So they are kind of my family movers now. I recommended the company to my friends and family and they eventually ended up moving everyone in my circle. I was very happy and satisfied with the job they did. But on the moving day they did a terrific job. Which made me think twice about going with the company but then the representative followed up with me and answered all my questions which made me go with them. So 7 years ago when I moved with the company all they sent me was an email with pricing and nothing else. Every single thing, from disassembly to certificate of insurance to extra charges everything is well described. The good thing about the pricing is they explain everything in the terms. Every time I move, all I have to do is fill out a tiny questioner and I get a response back via email with an estimate. I have been using their service for a long time now. read more I think its my duty to let New Yorkers know about good service as the city is overloaded with scams. Every time I move, all I have to do is fill out a tiny questioner and I get a. I think its my duty to let New Yorkers know about good service as the city is overloaded with scams. Donna overpack boxes or make them too heavy (like a box with all books) otherwise you will have to repack on the fly read less Because I did this, there was no confusion as to what these guys handled. I had to get a bigger truck and more guys based on my list, not the questionnaire - that includes how many boxes and bags I had. This should be on top of the questionnaire they ask you to fill out. Make sure you do a en estimated inventory of things you want to move item to item so they can give an accurate estimate. The guys can be loud and since if it's early morning, might want to warn your neighbors Estimate based on minimum time and calculated from there (my travel time is 1 hour but on the estimate, it was 30 mins) Some overlap in email communications which was confusing Dealt with other people moving into the same building well Unpacked and removed wrapped from items after moving quickly Cost was explained (based on estimate) clearly before moving happened Promptly at our place at the agreed on time Good customer service - emails were answered quickly Overall, it was a pretty smooth experience, with some expected overages, and a friendly crew. We were about 2 hours over in time so be prepared - but the guys never took a break. We moved from a 5th floor walk up in UWS to an elevator in Brooklyn. From the beginning, there was great communications with the company and overall we were very satisfied with the move. We were about 2 hours over in time so be prepared.
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